Privacy Policy

At Cloion, we are committed to protecting your privacy and ensuring a secure and enjoyable shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, Cloion.in, or make a purchase from us.

1. Information We Collect

• Personal Identification Information: Name, Email address, Shipping and billing address, Phone number.
• Payment Information: Credit/debit card details (processed securely via third-party payment processors).
• Account Information: Username and password (for registered users).
• Order Information: Order details (items purchased, quantity, price, etc.).
• Technical Information: IP address, Browser type and version, Device type, Pages viewed, Cookies.
• Marketing Information: Preferences for receiving promotional emails, newsletters, or updates.

2. How We Use Your Information

• Order Processing: To process and fulfill your orders, including shipping and billing.
• Customer Support: To respond to inquiries and provide customer service.
• Marketing: To send promotional emails and updates (opt-out available).
• Website Optimization: To analyze website usage and improve services.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

• Service Providers: Data shared with payment processors, shipping providers, etc.
• Legal Compliance: Information disclosed if required by law.
• Business Transfers: Data may be transferred in case of a merger or acquisition.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement encryption, firewalls, and secure payment gateways to protect your information.

6. Your Rights and Choices

• Access and update your personal data.
• Opt-out of marketing communications.
• Request deletion of your data.
• Request a copy of your data in a machine-readable format.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. International Data Transfers

Your data may be transferred and processed in other countries where our servers are located.

9. Children's Privacy

We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page.

11. Contact Us

If you have any questions, please contact us.